
As we head into 2026, retail design is evolving rapidly. The footprints of e-commerce, shifting consumer values, and new technology are transforming what a “store” means.
Retailers must adapt not just to sell — but to create experiences, deepen brand loyalty, and respond to sustainability and community demands.
Expect more stores deploying interactive kiosks, AI-driven displays, smart mirrors, and AR tools that let shoppers virtually try on clothes or preview products.
This means spaces that are clean and uncluttered, but also inviting, cozy, and grounded. Think soft-edged furniture, layered materials, frosted/glass/acrylic elements, and soft-glow lighting rather than harsh spotlights.
Retailers are designing spaces that encourage engagement — for example: zones for workshops, product demos, social interaction, or even co-creation of products with shoppers.
2026 retail design isn’t about one “look” — it’s about purposeful experience.
A store should reflect a brand’s identity, support customer values, offer convenience and flexibility, and deliver emotion and meaning.
At Excal Design whether it's a flagship store, pop-up shop, or boutique, we are equipped to tackle projects of varying complexities, delivering results that meet expectations and help drive ROI. As a retailer in 2026 these trends offer a roadmap. Customers increasingly will expect thoughtful integration of technology, sustainability, flexibility, and storytelling. Meeting those needs will give you a competitive edge.
Sources and Citations:
https://medium.com/@vlad.koval/top-9-retail-technology-trends-in-2026-35da2a261060
https://lbbonline.com/news/Future-of-Retail-Design-6-Ways-Retailers-Can-Inspire-Shoppers-in-2026
Author: Shubhra Bhargava, Chief Design Officer
Shubhra is the head of design for Excal Design. and VP - Design and Marketing for ExcalTech. She is a branded-environments specialist with experience in design, CMS, User Interface, general management, brand and retail identities.
Some of the brands she has worked with in leadership positions include: Future Group, Levi Strauss, United Colors of Benetton and Reliance Retail.